Certified Scrum PRODUCT OWNER® (CSPO)

Live online training course
Rating 5/5: "Learning things I didn't know I needed to learn. Loved the games, the use of AI tools, the live drawings... being able to ask questions, make statements and be appreciated regardless"
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Overview

Learn to build the right product — and build it the right way.The Certified Scrum Product Owner® (CSPO) is Scrum Alliance's foundation certification for Product Owners and anyone shaping products, services or change. Over two live online days you'll take one product — a simulation experience/game — from first idea to working features, using the tools great Product Owners use every day.
You'll work in small teams, use AI to research, prototype and refine your ideas, and leave with practical techniques you can apply straight away.
Format: Two days, live online (Zoom and Miro). Includes Scrum Alliance CSPO certification — no exam.
Add AI: Bundle your CSPO course with the Scrum Alliance 'AI for Product Owners', a 4-hour on-demand microcredential. From strategic planning to backlog management, learn how AI can streamline your work.
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live online training course

What will you learn?

🎯 The right product The Product Owner role, why value matters most, and how to set realistic expectations early — through the Cone of Uncertainty.
💡 Ideas and the Product Goal Prioritise ideas by value and effort with Bang for Your Buck, and write an inspiring Product Goal that connects to your 'why'.
🔍 Product discovery Use AI-assisted due diligence/research, the Lean Canvas and Impact Mapping to test whether an idea is desirable, feasible and viable.
🗺️ Roadmaps, customers and users Build a goal-oriented Product Roadmap, agree delivery sliders with stakeholders, and understand users with personas, empathy maps and low-definition prototypes.
👥 The Product Owner role in depth Work with stakeholders and multiple teams, explore the PO Radar and go though a deep dive into the Product Owner role, learning from Sam and the other Product Owners in the group.
📈 Releases, backlog and value Plan product releases, refine the backlog with MoSCoW and create acceptance criteria, experience the Scrum events and measure value with metrics such as Net Promoter Score.

How the two days run

Day 1 is about building the right product — through Product Discovery (which we break down to Idea, Discovery and Inception). Day 2 is about building it the right way — understanding the Product Owner role, planning releases and creating/managing a backlog, a Scrum simulation and measuring value. One fun simulation / game, runs through it all.
1. The right product and the Product Goal Meet the Product Owner role and the product maturity phases, prioritise game ideas with Bang for Your Buck, write a Product Goal.
2. Discovery Use AI to support your product due diligence / customer and market research — including a devil's advocate view — then build a Lean Canvas and an Impact Map with your team.
3. Inception Agree the delivery sliders (scope, cost, time & quality), map epics to a goal-oriented Product Roadmap, create personas with AI and an empathy map without it, and explore low-definition prototypes.
4. Product Owner deep dive Discuss Henrik Kniberg's 'Product Owner in a Nutshell', map the role on the PO Radar, and work with stakeholders and multiple teams in the 'Tame the Zoo' simulation.
5. Releases and the Product Backlog Answer the two big questions — how much and when — plan a release, prioritise with MoSCoW and write acceptance criteria with our Refine Me AI assistant.
6. Scrum simulation and measuring value Run two Sprints as the Product Owner — building real game features with AI — then define what success looks like and create metrics. Complete the feedback survey to receive your CSPO certification. What you'll leave with
  • Scrum Alliance CSPO certification — no exam required
  • Hands-on practice with the Lean Canvas, Impact Mapping and a goal-oriented Product Roadmap
  • Techniques for understanding users: personas, empathy maps and low-definition prototypes
  • Prioritisation tools: Bang for Your Buck, delivery sliders and MoSCoW
  • Experience as the Product Owner in a two-Sprint simulation
  • AI prompts and tools, including our Refine Me assistant for acceptance criteria
  • Course slides, templates and our WhatsApp learning community
If you don't understand your customers, you don't have a product. This course helps you understand both.

What participants say

  • Rating 5/5: "It was a perfect training course. Engaging, enough detail and exciting! Not only did I learn a lot but I also felt supported as a product owner to be in a room with other POs who share similar experiences. This course has made me feel excited about my career"

  • Rating 5/5: "Learning things I didn't know I needed to learn. Loved the games, the use of AI tools, the live drawings... being able to ask questions, make statements and be appreciated regardless"

  • Rating 5/5: "Great course and introduction to Product Ownership, helped connect the dots between frameworks and Agile ways of working. Tips, tools and real-life examples. Great to hear from people in different industries, their challenges and successes"

  • Rating 5/5: "Very engaging, and packed full of good information and tools. Great mix of theory/learning as well a putting it into practice in the group environments"

  • Rating 5/5: "Lively pacing, right mix of talking, Q&A, interactive group sessions, videos and links to more reading. The visuals really help maintain focus. Australian context and cohort meant it was relevant and great to hear from and connect with others"

  • Rating 5/5: "Sam provided a balance of practical insight from his personal professional career, group break-out sessions using interactive whiteboards for mock Product Owner and Scrum team scenarios, and facilitation of enlightening discussion. Sam also provided us with a plethora of supplementary agile content for continuous self-paced learning"

  • Rating 5/5: "I had a wonderful experience with how approachable Sam had been and how he humanly relates to his students. On top of that, he showed professionalism at all times. The course was excellent and is relevant in our ever changing environment"

  • Rating 5/5: "Sam is a fantastic facilitator who is genuinely engaging and so easy to listen to and learn from… throughout the whole two day course I felt very connected." – Virtual CSPO participant, Aug 2024

Who should take this course?

live online training course
This course suits anyone who shapes products, services or change and wants to maximise the value their team delivers — whether you're new to the Product Owner role or want to sharpen your skills.
It's especially valuable for:• Product Owners and Product Managers• Business Analysts and requirements specialists• Project Managers moving into product roles• UX and service designers• Scrum Masters and team leads who work closely with Product Owners• Managers and executives who sponsor or work with Scrum teams
Product ownership isn't just for software, so the course is just as relevant for services, operations, marketing and internal change.

Questions

  • Do I need product or agile experience?
  • No. The course suits people new to the Product Owner/Product Manager role as well as experienced practitioners who want to sharpen their skills.

  • Is there an exam?
  • No. Participate & complete the two days and the feedback survey at the end of day 2 to receive your Scrum Alliance CSPO certification.

  • Should I do CSPO or CSM?
  • Choose CSPO if you'll decide what gets built and why. Choose CSM if you'll help the team work well with Scrum. Not sure? Take our short self-assessment.

  • What do I need on the day?
  • A computer with Zoom, a reliable internet connection and a webcam. We'll use Miro for group work.

  • Can you run this for our team?
  • Yes — we can run CSPO in-house for your organisation.

  • Want to bring AI into product ownership? Bundle your CSPO with AI for Product Owners, our 4-hour on-demand microcredential.
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